Privacy Page

Privacy & Cookies Policy

When you visit any website, it may store or retrieve information on your browser in the form of cookies and similar technologies (collectively, ‘cookies’ except where otherwise noted). Cookies are small text files that are transferred to your computer or mobile device by a website. This information might be about you, your preferences, or your device, and is typically used to make the site work as you expect it. 

Please click on Manage 'Cookies' Settings to find out more about the categories of cookies and options to change your default settings. From there, you can also see a detailed list of the cookies that the website uses and their lifespan. Please note that you can change your cookie preferences, but this will not automatically remove cookies that have already been set on your computer or mobile device. You can find instructions on how to clear cookies from your browser at https://allaboutcookies.org/how-to-manage-cookies. However, blocking some types of cookies may impact your experience with the site and the services offered, where applicable.

This Cookie Statement forms part of our overall Privacy Statement. 

We may use the following types of cookies and similar technologies on our websites:

Strictly Necessary

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, however if you do so, some parts of the site will not work.

Performance Cookies

These cookies allow us to count visits, collect analytics and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. In certain countries prior to banner acceptance, performance cookies may be sent to your browser. You may clear these cookies in your browser settings so that we will not know when you have visited our site and will not be able to monitor its performance.

Functional Cookies

These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Targeting Cookies

These cookies may be implemented through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They are based on uniquely identifying your browser and internet device, but they do not store personal information that directly identifies you. If you do not allow these cookies, you will experience less targeted advertising.

Social Media Cookies

These cookies are set by social media services that we may have added to the site to enable you to share our content with your friends and social or professional networks. They can track your browser across other sites and build a profile of your interests. They may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.

Web Beacons

A web beacon is a small electronic file that can track users, similar to a cookie. Web beacons might be used in conjunction with cookies to understand the user, their behavior, and how they interact with the content on the website or an email. Web beacons are also known as internet tags, single-pixel GIFs, clear GIFs and invisible GIFs.

Google Analytics

Google Analytics is a service provided by Google, Inc., which uses a set of cookies to collect information and report site usage statistics. We use Google Analytics to measure and improve the performance of our site. To opt-out of having your data used by these cookies, please use the Google Analytics opt-out browser add-on.

Privacy Policy

Protecting your Private information is our priority. This statement of Privacy applies to Ivy Pay, Google Analytics, Prado Counseling Services LCSW and any affiliated websites such as blogger and governs data collection and usage. For the Purposes of this Privacy Policy, unless otherwise noted, all references to Prado Counseling Services LCSW include www.pradocounselingservices.com and PCS. The PCS application is a HIPAA compliant payment app. The PCS website is also a mental health counseling site. By using the PCS website or app you consent to the practices described in this statement. 

Privacy Compliance and certification

PSC has SSL, DNSSEC & DNS certification.

English

Collection of you Personal Information

In order to better provide you with products and services offered, PCS may collect personally identifiable information such as your:

• First and Last Name
• Mailing Address
• E-mail address
• Phone Number

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include  (a) registering for an account; (b) entering a sweepstakes or contest sponsored b us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

Use of your Personal Information

PCS collects data and uses your personal information to operate and deliver the services you have requested. 

PCS may also use your personally identifiable information to inform you of other products or services available from PCS and its affiliates. 

Sharing Information with Third Parties

PCS does not sell, rent or lease its customer lists to third parties. 

PCS may share data with trusted partners to help perform statistical analysis, send out email or postal mail, provide customer support or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services to PCS, and they are required to maintain the confidentiality of your information. 

PCS may disclose our personal information without notice if requested to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on PCS or the site; (b) protect and defend the rights of property of PCS; and /or (c) act under exigent circumstances to protect the personal safety of users of PCS, or the public. 

Security of your personal information

PCS secures your personal information from unauthorized access, use or disclosure. PCS uses the following methods for this purpose

• SSL Protocol
• Domain Name System Security Extensions (DNSSEC) & Domain Name Systems (DNS)
• Automated Certificate Management Environment (ACME) 

When personal information such as a credit card number is transmitted to other websites, it is protected through the use of encryption such as the Secure Sockets Layer (SSL) Protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission of the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information you acknowledge that (a) there are security and privacy limitations inherent to the internet which are beyond our control; and  (b) security; integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed. 

Rights to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records. 
• Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or services requested by you, or reasonably anticipated within the context of our ongoing business relationship with you or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity; or prosecute those responsible for that activity 
• Debug to identify and repair errors that impair existing intended functionality; 
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; 
• Comply with the California Electronic Communications Privacy Act; 
• Engage in public or peer reviewed scientific, historical or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievements of such research, provided we have obtained your informed consent; 
• Enable sley internal use that are reasonably aligned with your expectation based on your relationship with us; 
• Comply with existing legal obligations; or 
• Otherwise use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.

Children under Thirteen

PCS does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website or application. 

Email Communications

From time to time, PCS may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys and/or other general communication. 

If you would like to stop receiving marketing or promotional communications via email from PCS, you may opt out of such communications by emailing info@pradocouselingservices.com or installing the Google Analytics Opt-Out Browser Add on. 

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted. 

Changes to This Statement

PCS reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, ad/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide by and be bound by that policy.

Contact Information

PCS welcomes your questions or comments regarding this statement of Privacy. If you believe that PCS has not adhered to this statement please contact PCS at: 

Prado Counseling Services LCSW

B89 Surfside Ave Po box 161

Surfside, CA 90743

telephone number 424- 210-5444

Effective October 29, 2023